What to do If My Streaming Device Freezes when I use Netflix

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Roku Troubleshoot Freezing:-How to Troubleshoot Netflix Freezing on Streaming Devices

Netflix is today’s most popular place to watch crispy TV shows and movies like 13 Reasons Why, Stranger Things, House of Cards, Breaking Bad, Prison Break, The Punisher, Narcos, Jessica Jones, etc. It was launched in the year 1997 and has its headquarters located in California. You can stream Netflix in many devices including your mobile, desktop, laptop or television. The streaming devices which provide you 4K Netflix streaming are Roku, Android TV box, etc. Before streaming, the users need to validate their channel subscription at Netflix.com/activateIf you still don’t know how to activate your Netflix channel. Below are the steps to do it. Furthermore, Here you get troubleshoot Netflix freezing guide for streaming devices.

Adding Netflix on Android TV Box

  1. Go to the Google Play Store.
  2. Search ‘Netflix’ in the Play store.
  3. Click on the Install button present on the Netflix app page.
  4. Netflix will download to your device.
  5. Just simply log in to make www.netflix.com activate account on your Android TV Box

Adding Netflix on Roku

Steps to add Netflix on Roku are given below:

  1. Download the channel to your device from the Roku channel store.
  2. Press the home button on your Roku remote.
  3. Go to the Roku channel store.
  4. Search the Netflix channel.
  5. Select ‘add channel’.
  6. Launch the channel to receive a Roku activation code.

Steps to activate Netflix channel on your Roku and Android TV Box

Once the channel app is added to your streaming device,

  1. Get on your PC or Smartphone and open a web browser.
  2. Visit www.Netflix.com/activate and enter the code displayed on your TV screen to activate Netflix.

Troubleshoot Netflix Freezing

There can be a few reasons that why the Netflix channel freezes on your streaming device. This happens in very rare cases but this is what you can do to troubleshoot Netflix Freezing on various streaming devices.

  • Roku Troubleshooting Freezing Guide

This is a Roku troubleshooting freezing guide which will tell you how you can fix the freezing issue when it arrives even when you have validated the channel at netflix.com/activate Roku. This issue normally arrives while

# 1 Launching the Netflix app

If the Netflix app freezes when you are launching the channel, do as follows:

  1. Unplug your Roku streaming device from the power outlet for a minimum of 10 seconds.
  2. Plug back the power cable.
  3. Turn on your device and wait for a minute.
  4. Again launch the app.

# 2 Selecting a Profile

If the Netflix channel freezes while selecting a profile:

  1. Unplug your Roku device from the power supply for 10 seconds.
  2. Again plug back the device.
  3. Press any button on your Roku remote to turn on the device.
  4. Wait for a minute and restart the channel app.

Xbox Troubleshooting

This is what you can do if the www.Netflix.com activate channel freezes on your Xbox device while you are launching the Netflix app

  1. Unplug your device from the power.
  2. Restart your Xbox gaming console.
  3. Re-launch the Netflix app.
  4. Make sure that you are logged in your Xbox live account before launching the channel.

Samsung Smart TV Box Troubleshooting

Follow the steps given below for troubleshooting the freezing of the Netflix app while launching on your Samsung smart TV device:

If your device freezes while launching the Netflix app

  1. Sign out your Netflix account.
  2. Press the arrow key in the order – “Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up” to pull up the deactivation screen from where you can sign out from the Netflix app.
  3. Wait a while and again sign in to your Netflix account.
  4. Restart the channel.

If this does not help then follow these Guidelines:

  1. Unplug your Samsung Smart TV box device from power.
  2. Wait for a minute.
  3. Again plug in the power and turn on your device.
  4. Launch the Netflix com activate channel again.

This was a guide to troubleshoot Netflix freezing on Roku, Xbox and Android TV box. For more information on Roku device and channels, feel free to call us anytime.

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